Working Student, Customer Service Team

Trier · Posted Nov 09

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At a glance

Location: Trier, Germany
Work type: Onsite

Working Student, Customer Service Team at Abbott Cancer Diagnostics in Trier, Germany. Entry-level business support/administrative role with on-the-job training, involving data handling, reporting, and basic statistical techniques; requires German and English proficiency and about 16-20 hours/week.

What they are looking for

Ms officeData analysisStatistical analysisPresentationReport writing

Location: Germany - Trier

JOB DESCRIPTION

At Abbott Cancer Diagnostics, we are cancer fighters. We are united by our mission to change lives by providing earlier, smarter answers. Through advances in cancer detection and treatment guidance, we will help eradicate the disease and the suffering it causes.

Main Purpose of the Role

Performs entry-level professional business support/administrative work, gradually increasing in level of difficulty and responsibility as on-the-job/formal training is received.

Main Responsibilities

Performs a variety of entry-level duties and assists higher-level personnel in research and analysis related to areas such as administrative regulations, policies, processes, procedures, systems, methods, reports, and forms, while learning the fundamental structure, and operations associated with an administrative office in administrative services, academic affairs, or student services.

Participates in analytic studies by conducting routine research, identifying samples, assembling and compiling data in well-defined areas related to administrative regulations, policies, procedures, systems, methods, reports, and forms.

Applies basic statistical analysis techniques or, with detailed instructions, more advanced statistical techniques in analyzing data.

Assists in writing instructions, procedures, and manuals to describe and improve administrative, technology, and operational methods and systems.

Assists in providing technical support and training to departmental staff on business, technology, and operational activities.

Fully utilizes the capabilities and functions of standard office software applications such as data management, spreadsheet, presentation, and word processing in completing assigned projects.

Prepares reports, presentations, operational documents and correspondence containing descriptive, analytical, and evaluative content related to business and operational activities subject to review and editing by higher-level staff members.

Minimum Qualifications

You are currently enrolled in a university program, ideally in business, life sciences, or a related field

Initial experience in customer service, office administration, or support roles is a plus – but not required

You are service-oriented and enjoy working with people

You are organized, reliable, and take responsibility for your work

You are confident in using MS Office

You have very good written and spoken German and English skills

You have approx. 16 - 20 hours per week to work as a student trainee

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.